Shipping Policy

Fast Dispatch

We aim to dispatch all orders within 1–2 business days.

  • Orders placed before 12pm (AEST) are typically dispatched same day

  • Orders placed after this time will be processed the next business day

  • Orders are not dispatched on weekends or public holidays

Shipping Options

We offer multiple shipping options at checkout depending on how quickly you need your order.

Free Shipping (Budget Option)

  • Australia-wide delivery

  • East Coast: 7–14 business days

  • West Coast: 14–20 business days

  • Sent via road freight

  • No tracking included

This option is best suited for non-urgent orders.

Standard Shipping with Tracking – $5.95

  • East Coast: 3–7 business days

  • West Coast: 7–10 business days

  • Includes tracking

This is the recommended option for most customers.

Express Shipping – $16.95

  • East Coast: 2–4 business days

  • West Coast: 4–7 business days

Best for urgent orders and time-sensitive parts.

Choosing the Right Shipping Option

If you require your order quickly or want delivery updates:

We strongly recommend selecting a tracked or express shipping option.

Free shipping is the slowest delivery method and does not include tracking.

Tracking Information

  • Tracking is only provided on paid shipping options

  • Free shipping orders do not include tracking updates

Delivery Timeframes & Delays

All delivery timeframes are estimates only.

Delays may occur due to:

  • Carrier delays

  • Weather conditions

  • Peak periods

Once dispatched, delivery is managed by third-party carriers.

Incorrect Address

Customers are responsible for providing the correct delivery details.

  • Orders returned due to incorrect information may incur a redelivery fee

  • We are not responsible for deliveries made to incorrectly supplied addresses

Split Shipments

Some orders may be shipped in multiple parcels depending on stock location or item type.

Tracking will be provided where applicable.

Damaged or Missing Items

If your order arrives damaged or incomplete:

  • Contact us within 3 business days of delivery

  • Provide photos of the packaging and item

  • We will assess and resolve the issue as quickly as possible